He tāone e hāngai ana ki te anamata

A city fit for the future

To keep our city moving efficiently and to future-proof our bus network for current and future demand, Wellington City Council and Metlink (Greater Wellington Regional Council) are proposing a second public transport route along the Harbour Quays — between the Wellington Railway Station, along Customhouse and Jervois Quays to near the end of Courtenay Place. 

Every weekday, thousands of bus passengers come in and out of the city centre, and demand is growing. 

We’re making it easier for more people to move efficiently around our city — using fewer vehicles. By improving how we travel, we can bring more people into Wellington’s central city to work, live, play, and shop. A vibrant and accessible city is one where everyone can get where they need to go safely, sustainably, and with ease.

Why the Harbour Quays bus priority route is needed

A second public transport route through the central city is needed to address current and future capacity and service issues. Buses on the Golden Mile route, which runs along Courtenay Place, Manners Street and Lambton Quay, are often slowed by traffic and by following other buses, and as more people use public transport, these delays are expected to increase. 

The Golden Mile is already very busy, with more buses than the route can handle — around 80 to 100 buses per lane each hour at peak times, and this could grow to over 130 by 2034. This means slower trips and longer waits for passengers. Creating a second bus route along Harbour Quays will help ease pressure on the Golden Mile and make bus journeys more reliable. For the services proposed to move to the Harbour Quays route, we expect they will be between 2 and 6 minutes faster during peak periods.

Project at a glance

The proposed Harbour Quays route links the Wellington Railway Station with Cambridge Terrace and Courtenay Place, following Whitmore Street, Customhouse and Jervois Quay, Cable and Wakefield Streets.

This proposed route will improve public transport along Wellington’s waterfront, making it easier and faster for people to travel by bus while maintaining access for other road users.  
 
Improvements include:

- New bus corridor along Customhouse and Jervois Quays, Cable and Wakefield Streets, through to Kent and Cambridge Terraces.
- Part-time bus lanes operating Monday to Friday, 6:30–9:30am and 3:30–6:30pm, giving buses priority during peak times. Outside these hours, lanes are open to all traffic, with clear signage and road markings.
- New and upgraded bus stops near key destinations, including Queens Wharf, TSB Arena, Frank Kitts Park, Te Ngākau Civic Square, Te Papa, Tākina and Embassy Theatre.

All stops will include shelter or canopy cover, seating, and safe, accessible boarding.

Other changes that are needed for the new bus route: 

  • Reduction of metered parking spaces along the route
  • Relocation of tour coach stops to nearby suitable areas
  • Adjustment of loading zones to maintain business access
  • Removal of the taxi stand on Kent Terrace
  • Improvements for pedestrians between Queens Wharf and TSB Arena 
    bus stop.

 These changes are designed to balance transport efficiency with access for all users, making central Wellington easier to reach by bus.

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Logos for Wellington City Council, Metlink and Greater Wellington Regional Council

Wellington City Council, as the city’s road controlling authority, and Metlink (Greater Wellington Regional Council), as the public transport authority, are working together on this project.

If you have questions about the proposed changes, pop in and chat to the team. Come join us at: 

  • Saturday 23rd May 10.00am–11.30am - Miramar Library, 68 Miramar Avenue, Miramar

  • Tuesday 26th May 11am–1pm - Te Matapihi ki te Ao Nui (ground floor, near the Manaaki desk), 65 Victoria Street, Wellington

  • Thursday 28th May 3.30pm-5.30pm - Clyde Quay School Hall, 27 Elizabeth Street, Mount Victoria

  • Tuesday 2nd June 5.00pm–7.00pm - Hataitai Community House Community Room, 112 Waipapa Road, Hataitai

  •  Wednesday 3rd June 5.00pm–7.00pm - Miramar & Maupuia Community Centre Hall, 27 Chelsea Street, Miramar

  • Saturday 6th June 11am–1pm - Te Matapihi ki te Ao Nui (ground floor, near the Manaaki desk), 65 Victoria Street, Wellington

Already know what you want to say?

If you have explored the proposed plans and want to share your ideas, our online form takes 3–5 minutes to complete and requires no registration. You can share your thoughts on the proposals, add detailed comments, and upload relevant documents or photos. Submissions are open until Sunday 14th June.

Korerō Mai
Have your say

Prefer paper? Download the form (257KB PDF)

If you need help with making a submission, please email us at harbourquays@wcc.govt.nz or visit one of our drop-in sessions to speak to our team.